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Information and Support Manager

I am delighted to be working with an amazing health charity in search of an Information and Support Manager to manage and deliver the organisation's information offering across various communication channels.
This 6-month FTC will be to develop and deliver the information and support offerings to the community of people living with the condition. This includes ensuring that the information is evidence based and up to date, as well as being in line with the Information Quality Standard.
Manage the development of the organisations support network, including administration of the volunteer helpline, oversight of the support group networks, and delivery of information days.

MAIN DUTIES AND RESPONSIBILITIES:
Manage and deliver information provision across various communication channels
Develop and deliver publications providing information on various aspects of the conditions, working closely with key stakeholders including clinicians, patient community members and suppliers
Act as the key point of contact for provision of information to newly diagnosed members of the patient community
Ensure branded information publications are available at specialist clinics across the UK
Monitor social media channels to ensure that people with the conditions receive the appropriate guidance and support
Working closely with the Content Manager, develop and deliver content across digital channels providing advice on practical management of the conditions
Provide content on practical management, information on the conditions and support guidance for the quarterly Membership magazine
Work closely with the Head of Research and Services to develop, pilot and evaluate innovative information products
Act as the key point of contact for regional clinics and patient groups across the UK, providing guidance on support group creation and management
Develop and implement the process for creation of regional support groups across the UK, including development of training and promotional material for prospective support group leaders
Deliver up to 3 regional half day patient information days annually, ensuring patient members are able to attend their local patient information days. Includes working with external stakeholders to secure appropriate locations, developing agendas with key clinicians and ensuring smooth running of the events

If you have the above skills and experience and are immediately available, please apply online today!