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Media Communications Administrator

Job description

Harris Hill is seeking a Media Communications Administrator ASAP for up to 6 months.

This role is office based (In London) with one day per week from home. This is due to the nature of the role and you handling the phones for Media enquiries.

This is a great role for someone looking to develop in the communications campaigns area of charitable work.

Experience
Essential
Experience of working in a media/campaigns and/or administrative role.
Experience of administrative and customer focused work in a fast-moving environment.
Experience of dealing with enquiries from members of the public
Good organisational skills and experience of working flexibly and nimbly to focus on a variety of tasks.
Past examples of being able to work with minimal direction and with own initiative.

Desirable
Experience of working with databases, e.g. Raiser's Edge
Experience of working with media monitoring software e.g. Meltwater/Vuelio
Experience of working with email software e.g. MailChimp
An interest in politics, current affairs and debates on legal and ethical issues.


Skills and Abilities
Excellent verbal and written communications skills, including the ability to respond to enquiries politely and sensitively, in particular being able to empathise with people who may be distressed and in difficult circumstances.
Excellent customer service skills.
Good interpersonal skills including the ability to build and manage relations with personal stories and supporters, and the ability to work constructively in a team.
Ability to plan, organise and prioritise own work to manage conflicting priorities and ensure deadlines and objectives are met.
Excellent attention to detail and good IT skills, including databases, excel spreadsheets, word-processing, e-mail and internet.