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Membership and Database Administrator

Membership and Database Administrator

  • Location

    London

  • Sector:

    Data Management, Operations, Admin & Support

  • Job type:

    Permanent

  • Salary:

    £24,072 per year

  • Contact :

    Amy Sellers

  • Contact email:

    amy.sellers@harrishill.co.uk

  • Contact phone:

    02078207300

  • Job ref:

    HQ00041346

  • Published:

    5 months ago

  • Duration:

    Permanent

  • Closing date:

    2020-04-03

  • Posted:

    2020-03-23

CFG is a well-established charity that inspires a financially confident, dynamic and trustworthy charity sector. They do this by championing best practice, nurturing leadership and influencing policy makers. 

This role will involve someone who is meticulously organised, has strong attention to detail and a head for data, to assist the team ensuring that our membership data is accurate and up to date.

Key responsibilities include:

  • Administration of CFG's membership schemes on recruitment

  • Monitor and manage the 'info', 'mail', 'membership', and general e-mail accounts

  • Conduct research using our database and across external sources and compile findings to assist the team with projects

  • Record details of requests made on SAP B1 (database system) so that patterns can be identified and that the team can continuously improve its support

  • Provide a first-line support service, either by phone, e-mail or in person, by responding to requests for information from members and non-members within agreed timescales


Qualifications, experience and skills required:

  • Strong experience using one or more CRM systems or databases

  • Experience of dealing with administration/financial administration within a small organisation

  • Excellent verbal and written communication skills

  • Excellent attention to detail

  • The ability to learn quickly and pick up new systems easily

  • Understanding of databases, CRMs and the importance of maintaining these effectively


Please apply to amy.sellers@harrishill.co.uk and please note that due to the high number of applications expected, only successful candidates will be contacted.