CFG is a well-established charity that inspires a financially confident, dynamic and trustworthy charity sector. They do this by championing best practice, nurturing leadership and influencing policy makers.
This role will involve someone who is meticulously organised, has strong attention to detail and a head for data, to assist the team ensuring that our membership data is accurate and up to date.
Key responsibilities include:
Administration of CFG's membership schemes on recruitment
Monitor and manage the 'info', 'mail', 'membership', and general e-mail accounts
Conduct research using our database and across external sources and compile findings to assist the team with projects
Record details of requests made on SAP B1 (database system) so that patterns can be identified and that the team can continuously improve its support
Provide a first-line support service, either by phone, e-mail or in person, by responding to requests for information from members and non-members within agreed timescales
Qualifications, experience and skills required:
Strong experience using one or more CRM systems or databases
Experience of dealing with administration/financial administration within a small organisation
Excellent verbal and written communication skills
Excellent attention to detail
The ability to learn quickly and pick up new systems easily
Understanding of databases, CRMs and the importance of maintaining these effectively
Please apply to amy.sellers@harrishill.co.uk and please note that due to the high number of applications expected, only successful candidates will be contacted.
