Policy and Operations Manager

The postholder is the charity’s key role at middle management level. You will lead on the operational side of providing accommodation, with an emphasis on efficient systems. You’ll provide close support to the charity’ senior management team on a wide range of management issues affecting the charity . You will also be the point of contact for the residents.

Person specification

• Able to take responsibility while maintaining good communication and accountability
• Proactive with a problem-solving aptitude
• A fast learner who’s able to interpret complex information
• Good commercial awareness and financial understanding
• Excellent communication skills for a wide range of audiences
• Always reviewing and looking at ways to improve existing processes
• Good IT skills
• Good interpersonal skills with people from all walks of life