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Programme Manager

Programme Manager

  • Location

    Oxford

  • Sector:

    Operations, Admin & Support, Projects & Programmes, General

  • Job type:

    Permanent

  • Salary:

    £32.5k per year

  • Contact :

    Harriet Mountain

  • Contact email:

    harriet.mountain@harrishill.co.uk

  • Contact phone:

    020 7820 7328

  • Job ref:

    HQ00040963

  • Published:

    4 months ago

  • Duration:

    Permanent

  • Closing date:

    2020-01-17

  • Posted:

    2019-12-18

  • Consultant:

    #

A charity are looking for a Programme Manager based in Oxford to manage the day to day operational support for several of their core youth programmes programmes for children and young people in primary and secondary schools.

A lot of their programmes operate digitally via dedicated online platforms, and the Programme Manager will be responsible for the ongoing development and maintenance of these and other digital delivery tools. A working knowledge of WordPress is essential to the role.

Across all programmes the Programme Manager will need to maintain regular communications with stakeholders and be confident in reporting progress, both face to face and in written report form.

This role needs someone available to start by the end of January ideally.

Key Responsibilities:
-Prepare and implement annual project plans and operating frameworks for the programmes including budget and key deliverables.
-Streamline and manage processes, including converting expressions of interest from schools into full participation.
-Manage programme inboxes and offer efficient and exemplary customer service to programme queries.
-Oversee the overall delivery of the one-month competitions.
-Manage the ongoing development and maintenance of the programmes online platforms and other digital delivery tools
-Maintain the programme platform content ensuring it remains relevant and up to date
-Coordinate and oversee programme events (e.g. Awards and Prize Giving events)
-Coordinate and oversee all programme communications (internal and external)
-Develop and maintain a reporting framework, providing monthly, quarterly and ad-hoc reports to fit both specific needs of funders, partners, senior management needs and other requirements
-Coordinate and input to the strategic direction of programmes
-Input into the development of new programmes as required
-Work closely with the programmes team, and the funding organisations
-Coordinate and oversee the development of new and existing programme materials
Liaise with all stakeholders in relation to the platforms, content development, usage, brand and logo placement and maintenance of content
-Monitor and ensure delivery of the agreed outputs according to funding agreements
-Develop and maintain a KPI mechanism to capture and measure the impact and outcomes of the project
-Regularly review the detailed risk registers for the programmes to include mitigating actions to address risks identified
-Communicate relevant processes and materials clearly and appropriately to the target audiences
-Work closely with the relevant PR and Communications Teams to ensure the programmes are effectively communicated to target audiences

Skills and Experience required:
-Experience of developing, implementing and managing administrative systems
-Experience of managing web content development, use of Wordpress CMS and databases
-Experience of developing strong working relationships with a range of stakeholders, both internal and external
-Experience of delivering complex projects on time and on budget
-Experience of strategic thinking and business planning
-Experience of delivering / managing the delivery of events
-Experience of successful delivery of a range of projects involving effective engagement with non- direct reports
-Excellent analytical skills, with an understanding of enhancing user experience, streamlining processes, and problem solving with limited resources
-Excellent project management skills within complex projects, and the ability to manage competing demands and a varied workload within agreed deadlines
-Clear analytical skills, and ability to plan ahead and supervise and support operations and people/agencies delivering projects at a distance