Senior Supporter Engagement Officer (Retention)

Senior Supporter Engagement Officer (Retention)

  • Location

    Kingston upon Thames

  • Sector:

    Fundraising, Direct Marketing & Individual Giving

  • Job type:


  • Salary:

    £38,556 per year

  • Contact :

    Lizzy Clark

  • Contact email:


  • Contact phone:

    020 7820 7333

  • Job ref:


  • Published:

    8 months ago

  • Duration:


  • Closing date:


  • Posted:


  • Consultant:


An exciting opportunity has arisen for an experienced direct marketing fundraiser to join an ambitious, international charity.  

As Senior Supporter Engagement Officer (Retention) you will contribute to the development and delivery of a rich donor retention programme; helping reduce attrition and keep the existing donor base engaged, energised and inspired. Working as part of the Retention Team, you will develop and deliver fundraising campaigns that inspire the charity’s warm supporters to donate, including appeals and telemarketing, among other activities.

In order to be successful, you must be experienced in direct marketing fundraising that drives income and manages attrition and engagement of supporters, be able to demonstrate strong project management experience and have an excellent understanding and experience of data segmentation and personalisation. Strong communication skills are also key, alongside a passion for creating a fair world for everyone.

If this sounds like you, then please do get in touch ASAP!

Please note, this is a 15month FTC contact (maternity cover) based in Kingston upon Thames, however they are open to fully remote working for the right person.

Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.