Supporter Care and CRM Manager

Supporter Care and CRM Manager

  • Location


  • Sector:

    Data Management, Fundraising

  • Job type:


  • Salary:

    £26k - 29k per year

  • Contact :

    Charlie Webb

  • Contact email:


  • Contact phone:


  • Job ref:


  • Published:

    over 2 years ago

  • Duration:


  • Closing date:


  • Posted:


A South West conservation charity is looking for a Supporter Care and CRM Manager join their fundraising team.

They are looking for an experienced CRM Manager to manage their stewardship programme and deliver outstanding supporter care. The right candidate will have a strong grasp of the CRM system ThankQ and experience running membership recruitment and retention programmes and fundraising appeals.

Essential Criteria -
Proven experience working in a fundraising, membership or direct marketing function
Developing and implementing a supporter journey, using data to inform fundraising and marketing activity
Experience of supporter/membership/customer recruitment and retention
Experience of ThankQ or similar CRM database
Experience of complying with best practice and charity legislation

This is an opportunity to reach out to a committed membership community across a wide network.

For the right candidate this is a chance to make a significant impact on the Trust's voluntary income and help sustain the region's vital nature reserves. Please contact Charlie Webb at Harris Hill ASAP for more information.
The deadline for this role is imminent so please do get in touch if you wish to apply.