Team Leader (Young People)

Team Leader (Young People)

  • Location


  • Sector:

    Operations, Admin & Support, Projects & Programmes, General

  • Job type:


  • Salary:

    £26.5k per year

  • Contact :

    Harriet Mountain

  • Contact email:


  • Contact phone:

    020 7820 7328

  • Job ref:


  • Published:

    almost 3 years ago

  • Duration:


  • Closing date:


  • Posted:


A charity are looking for a Team Leader to assist the Manager in the running of a young people's residential service in Twickenham, supporting the delivery of high quality transition services for young people that promote their independence and increase their life skills. You will actively promote the project to commissioners, including local authorities and social workers.

The role is based in Twickenham and will require some shift evening and weekend work.

They offer an Industry Leading training programme including access to level 3 qualifications, children's right and participation, CSE, empowerment, mental health and Social Pedagogy.

Key Responsibilities:
-To ensure that high quality support and transition services are provided to young people, in line with agreed service specifications, and that effective monitoring and evaluation systems are maintained.
-To liaise on a regular basis with placing authorities, ensuring good communication is maintained in relation to the young people already placed and potential new referrals; to provide updates and regular written reports.
-To promote the participation of residents in the running of the project
-To assist in managing the assessment process, ensuring that young people's support needs are evaluated and incorporated into effective Support Plans; to oversee keyworker assignment.
-To safeguard young people through sound management, risk assessment and effective liaison with external agencies and emergency services, and compliance with local authority safeguarding procedures.
-To develop good professional links with Local Authorities, Social Services departments, Community Psychiatric services, the Benefits Agency and other government departments, referral agencies, charitable trusts, and voluntary sector organisations who might offer resources or individual client services, for young people.
-To negotiate and advocate to obtain services and resources such as grants, mental-health/drug and alcohol services, counselling, employment and training opportunities, or specialist advice for young people
-To participate in service reviews and monitoring and ensure all administrative and recording systems are kept accurate and up to date.
-To identify and inform the Manager about areas of potential service development, and assist in carrying out designated tasks in relation to new initiatives and marketing strategies.
-Premises Management - pro-actively address any nuisance caused by young residents or their guests; ensure compliance with legislation and best practice in all aspects of health and safety and maintenance at the project/s
-To assist in the production of rotas and, where necessary, recruitment of locum cover ensuring that appropriate staff cover is maintained.
-To assist in the regular supervision of staff and the assessment of training needs.

Skills and Experience required:
-At least two year's relevant experience providing housing and/or support services to homeless or vulnerable individuals, including young people
-Experience of managing tenancy and/or licence agreements
-Knowledge of the regulatory framework relevant to the provision of housing services for children and young people
-Familiarity with the welfare benefits system in relation to young people
-Ability to prioritise own workload and to work flexibly to meet deadlines or service requirements
-Ability to lead, motivate, supervise and support staff and be a positive role model
-Excellent written and oral communication skills; competent IT skills
-Flexibility to work shifts, including weekends and bank holidays.