Business Development Manager

Job summary:

• To help us transform lives and change attitudes by managing the Business Development team in securing business and sales for the charitable trading operations and developing new products and market opportunities.
• Work closely with operational delivery teams to monitor the business development and sales pipeline to ensure there is capacity to meet customer demand.
• Establish mechanisms across the teams and CRM system to monitor the sales pipeline and plan team effort in response.
• Work closely with colleagues across National Programmes to understand performance against KPIs and report to the Head of Marketing, Business Development and CRM on potential impact on bottom line
• Work closely with the Marketing and CRM team to improve marketing practice across Business Development.
• Work closely with the CRM Programme Manager and the Customer Relations and Admin Manager to plan the integration of sales data into a CRM system.
• Ensure sales data is aligned with marketing opportunities.
• Line management of two roles and overall management of team.

Person specification

• Knowledge of charity sector
• Knowledge of tendering processes
• CRM principles and tools
• Knowledge of sales practices
• Relevant experience of developing successful business development plans
• Experience of supporting sales teams
• Experience of writing bid and tender responses
• Experience of strategic thinking and planning
• Experience of CRM systems
• Line management experience
• Budget management experience

Closing date: 6th February,2022