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Head of Development and Communications

Job description

This is an exciting time for Citizens Advice services in Buckinghamshire. The charities Citizens Advice Aylesbury Vale, Citizens Advice Chiltern and Citizens Advice High Wycombe & District are merging to become Citizens Advice Bucks.

Like the constituent organisations that will form it have done for many years, this new charity will provide independent and impartial advice on debt, benefits, housing, employment and family issues that will help people get their lives back on track, as well as using on-the-ground knowledge to improve local and national social policy.


While the merger was planned long before the COVID-19 crisis, this newly-formed, larger organisation will be better placed to meet the increasing demand for our services. It also matches the geography of one of our primary funders, the newly-formed unity authority, Buckinghamshire Council, which will allow us to build strong working relationships at county level.


Each of the constituent charities have considerable areas of strength, providing services that respond to the need in their local communities. Citizens Advice Bucks must maintain these strengths and the local feel of services, whilst also ensuring the same high quality, availability and consistency of services across the county, and developing a strong, shared internal culture across the new charity.


Key details:
Organisation: Citizens Advice Bucks
Job Title: Head of Development and Communications
Salary: 40,000 - 45,000
Hours: Full time, with occasional weekend and evening work
Location: Buckinghamshire


The successful candidate will have:
Proven track record of successfully raising 6-7 figure sums from trusts and/or statutory sources.
Proactive approach to identifying opportunities for development.
Experience of developing and managing effective relationships with funders, partners and other stakeholders.
Understanding of local government and other statutory commissioning and procurement processes.
Project management including monitoring progress against objectives and experience of working within an evaluation framework.
Ability to create business cases, manage a budget and contribute to decisions on the allocation of resources.
Experience of developing and delivering marketing and communication strategies that achieve impact.
Proven ability to plan and implement effective research, campaigns and advocacy work to achieve policy, practice and/or systemic change.

We encourage applicants who are from underrepresented groups with protected characteristics, as we value having a diverse pool of applicants to find the best candidate.


If you would like to receive an Information Pack for this role with details on how to apply, please contact Natalie Lawford at natalie.lawford@harrishill.co.uk | 020 7820 7336.


Closing date for applications: 9.00am Monday 4th January 2021