Immediate start! Are you immediately available and ready to lead a dynamic IT function, champion cybersecurity, and inspire a high-performing team? We're looking for a strategic and hands-on IT Operations Manager to take the reins of IT infrastructure, support services, and cyber protection across a diverse, hybrid organisation.

IT Operations Manager – Drive Tech, Cybersecurity & Team Excellence

 Location: London/Hybrid working 
 Contract: Full-time, temp 2 - 3 months
 Sector: Non-profit / Mission-led organisation 

What you’ll do:

• Lead IT operations across offices, retail outlets, and remote teams

• Drive cybersecurity strategy and incident response

• Oversee and deliver top-notch 2nd/3rd line support

• Optimise performance through KPIs, budgets, and process improvements

• Upskill and mentor a collaborative IT team

What you bring:

• Proven leadership in IT service delivery within complex environments

• Deep knowledge of IT infrastructure and cybersecurity best practices

• Hands-on approach with experience in tools like Office 365, Azure, Sophos, JIRA

• Budget management skills and a passion for team development

• A user-focused mindset and strategic vision for transformation

Why join the organisation?
You’ll play a pivotal role in ensuring technology enables real-world impact. We value inclusion, flexibility, and forward-thinking solutions – and we’re committed to your professional growth.

Ready to shape a more secure and efficient tech future?
Apply now and help us power purpose through technology.