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Senior Gift Aid Officer/Manager

Job description

I am currently looking for a Senior Gift Aid Officer/Gift Aid Manager for an amazing animal charity. This 4 - 6 week temporary role will see you progressing projects that have already been started or at least briefed, moving them towards completion. The organisation needs to ensure that their monthly Gift Aid claims can continue, and key projects can be progressed. You will be reporting directly to the Head of FundComm Compliance but will liaise with other key internal and external stakeholders.
Qualities:
Excellent planning, organising, time management and resource management skills and able to work under pressure to tight timescales.
Demonstrable understanding of Gift Aid administration within a fundraising environment.
Demonstrable understanding of HMRC mandatory rules and best practice.
Demonstrable understanding of how and why Gift Aid claims are made and how to spot problems such as fluctuations in expected claims,
Ability to support other teams within the fundraising department in understanding and promoting Gift Aid (relating to Gift Aid queries they may have).
Highly numerate and analytical with a strong focus on detailed reporting and measurement.
Confident in proactively identifying and reporting possible problems.
Solution-focussed able to offer possible solutions to problems identified
Short term tasks:
Gift Aid Solus Mailing wash up review of current mailing, report set up, wash up report and recommendations for future mailings.
Liability repayment - to clear up liability due to be repaid and to maximise any new Gift Aid
To work with a data file of outstanding Gift id to the value of 10k and identify where we have supporter's initials that are missing in our main database
Project manage an external agency to ensure they deliver/delivered some pre-agreed outstanding tasks
Monthly Tax Claim:
Give supplier access to their system and project manage the monthly tax claim with Finance
Monthly tax claims rules working with the finance team
Gift Aid Declaration Forms Sign Off to create a checklist document for checking and approving forms in artwork so that we are no longer reliant on one person signing off artwork.
Gift Aid Warehouse Project management to ensure that external supplier make relevant recommendations to fix/upgrade the Gift Aid Warehouse (tool for verifying Gift Aid Declarations (GADS) and making valid Gift Aid Claims).
Project management to ensure that we can add and delete GADS in CARE
CARE deletions/reversals Review the supplier recommendations and ensure that change management is included. Ensure that an approval and change management system is in place so that when processes are changed.
Web design - Joint Declarations Project management with Supplier and web team
Gift Aid Validation Project management to ensure that supplier recommendations include validation of GADS received from all data entry points including third party supplier data. Also working with our CRM team to ensure that planned new systems of data transfers mean that GADS can be imported accurately, all types of GADS are processed correctly (written/oral/web declarations)
Amendments and Cancellation List Project management with our Supporter Care Team to ensure their list of any Gift Aid Declarations due to be amended/cancelled take place in the Gift Aid Warehouse.
GAW access ensure that you have access to the tool (only currently granted to 2 members of staff) working with member of FundComm Team to complete some ad hoc manual issues.
Unmatched GADS work through about 850 records where their status shows they have a valid GAD but the relevant live GAD is not appended to their record liaising with external supplier and IS team.
Reporting creation;
Weekly progress/status update via email to working group and monthly progress/status update for the Senior Leadership Team
3rd Party call monitoring of Gift Aid - we need to make sure 3rd party suppliers are validating Gift Aid - to regularly monitor calls from appeals involving oral Gift Aid and report back and make recommendations for improvements.
Reporting
validation of dashboard reporting (our data team are in the process of creating a Gift Aid reporting dashboard we need to validate the contents and ensure this gives us enough to monitor existing Gift Aid and has information accessible to inform future strategy). Identify what has already been written and what needs to be developed.
Track attrition rates:
Exclusion List update Work with our data team to understand the exclusion list. Each tax claim is run by this exclusions list to make sure we don't claim on invalid Gift Aid. We need to understand if the exclusions being used are still relevant and identify any that should be removed.

The hours for this role are negotiable dependent on experience - between 3-5 days a week.
If you have the above skills and experience and are immediately available, please apply online today!